Terms of Service

Last updated: August 31, 2026

These Terms of Service (“Terms”) govern your access to and use of the Bitcounts website at bitcounts.org and, where applicable, your use of services provided by Bitcounts Inc. (“Bitcounts,” “we,” “us,” or “our”).

By accessing or using our website, submitting an inquiry, scheduling a consultation, or engaging Bitcounts for professional services, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree with these Terms, please do not use this website or our services.

1. About Bitcounts

Bitcounts is a digital asset accounting and tax services firm specializing in cryptocurrency and blockchain-related accounting, bookkeeping, reconciliation, financial reporting, and tax compliance services.

We serve individuals, investors, traders, Web3 businesses, DAOs, investment funds, and accounting and CPA firms. Our services may involve analyzing cryptocurrency transactions, blockchain activity, exchange records, wallet data, cost basis, digital asset holdings, and related financial information.

Information about our services on this website is provided for general informational purposes. The specific services provided to a client are determined by the applicable engagement letter, statement of work, proposal, or service agreement.

2. Scope of Services

Bitcounts may provide services including, but not limited to:

• Digital asset and cryptocurrency accounting
• Crypto transaction reconciliation
• Cryptocurrency tax reporting and tax preparation support
• Cost-basis analysis and verification
• Digital asset bookkeeping
• DeFi, NFT, staking, mining, and other Web3 transaction analysis
• Financial reporting and accounting support
• Tax compliance and reporting support
• Fractional controller and CFO services
• Accounting and tax support for Web3 businesses
• White-label and outsourced accounting support for CPA and accounting firms
• Other accounting, financial reporting, and digital asset-related services agreed upon with a client

The availability and scope of any service will depend on the client’s circumstances, the information provided, applicable laws and regulations, and the terms of the applicable engagement.

3. Engagement Agreements

Website use and general website Terms do not by themselves create a professional services engagement.

If you engage Bitcounts for professional services, the engagement will generally be governed by a separate engagement letter, proposal, statement of work, master services agreement, or other written agreement.

If there is a conflict between these Terms and a signed client engagement agreement, the terms of the applicable engagement agreement will control with respect to that client engagement.

4. No Investment or Legal Advice

Bitcounts provides accounting, bookkeeping, financial reporting, and tax-related services.

Unless expressly agreed in writing as part of a specific professional engagement, Bitcounts does not provide:

• Investment advice
• Recommendations to buy, sell, or hold cryptocurrency or other digital assets
• Trading or investment strategies
• Legal advice
• Legal opinions
• Securities or regulatory advice
• Financial advice outside the scope of the agreed professional services

Nothing on this website, including articles, guides, educational materials, reports, or other content, should be interpreted as a recommendation to purchase, sell, hold, or otherwise transact in any cryptocurrency, token, NFT, or other digital asset.

5. Tax and Regulatory Information

Tax laws, accounting standards, and digital asset regulations vary by jurisdiction and may change over time.

Information provided through this website is general in nature and may not apply to your particular circumstances. You should obtain advice from an appropriately qualified professional regarding your specific legal, tax, accounting, or regulatory situation.

Where Bitcounts prepares tax reports, calculations, schedules, or other tax-related work, the applicable engagement agreement will determine the precise scope of our responsibilities.

Unless expressly agreed otherwise in writing, preparation of a report or tax-related work product does not constitute a guarantee that a tax authority will accept a particular tax treatment or position.

6. Client Responsibilities

Clients are responsible for providing accurate, complete, and timely information reasonably required for us to perform the agreed services.

Depending on the engagement, this may include:

• Exchange transaction histories
• Wallet addresses and blockchain records
• CSV files and other transaction exports
• Trading records
• Cost-basis information
• Historical purchase information
• Bank and payment records
• Tax returns and prior-year reports
• Information regarding transfers between wallets and exchanges
• Information concerning DeFi, NFT, staking, mining, lending, borrowing, or other digital asset activity
• Other financial, tax, or business information relevant to the engagement

Clients are responsible for reviewing information provided to Bitcounts and promptly identifying any errors, omissions, or inconsistencies of which they are aware.

Our ability to produce accurate reports depends on the completeness, accuracy, and reliability of the information and records provided to us.

7. Blockchain and Third-Party Data

Digital asset records may depend on information obtained from blockchain networks, cryptocurrency exchanges, wallet providers, accounting software, tax software, data providers, and other third parties.

Bitcounts does not control these third-party systems and cannot guarantee that information obtained from them will always be complete, accurate, available, or uninterrupted.

Where transaction information is unavailable, incomplete, altered, or inaccessible, additional assumptions, client-provided records, or other reasonable methods may be required. Any material limitations or assumptions relevant to a particular engagement may be addressed in the applicable engagement documentation or work product.

8. Fees and Payment

Fees are determined based on the scope, complexity, transaction volume, number of wallets and exchanges, jurisdiction, level of service, and other factors relevant to the engagement.

Unless otherwise stated in writing, all fees, payment schedules, deposits, retainers, and invoicing requirements will be specified in the applicable proposal, invoice, engagement letter, or service agreement.

Bitcounts reserves the right to suspend or discontinue work where invoices remain unpaid or where the client does not provide information necessary to continue the engagement.

Unless otherwise agreed in writing, payments for completed professional services are non-refundable to the extent permitted by applicable law.

9. Confidentiality

We recognize the sensitive nature of financial, tax, business, and digital asset information provided by our clients.

Bitcounts will treat client information as confidential and will use such information primarily for purposes related to providing the agreed services, maintaining our business operations, complying with applicable legal or professional obligations, and as otherwise permitted by the applicable engagement agreement.

We may disclose information where required by law, regulation, court order, governmental authority, or applicable professional obligations.

Additional confidentiality obligations may be established through a separate non-disclosure agreement or client engagement agreement.

10. Privacy and Data Protection

Our collection and use of personal information is described in our Privacy Policy.

By using our website or engaging our services, you acknowledge that certain information may need to be collected, processed, stored, and shared with service providers in order to operate our business and provide the requested services.

Depending on the engagement, we may use third-party platforms for accounting, tax reporting, document management, communication, payment processing, data storage, and other business functions.

We take reasonable measures to protect information in our possession; however, no internet transmission, electronic storage system, or third-party platform can be guaranteed to be completely secure.

11. Third-Party Services and Software

Bitcounts may use or integrate with third-party services, including cryptocurrency exchanges, blockchain explorers, accounting platforms, tax software, cloud-storage providers, payment processors, communication platforms, and other technology providers.

Examples may include third-party accounting and cryptocurrency tax platforms selected based on the requirements of a particular engagement.

Bitcounts does not control third-party platforms and is not responsible for their availability, functionality, security, policies, pricing, data retention practices, or changes to their services.

Your use of any third-party service may also be subject to that provider’s separate terms and policies.

12. Website Content

The content published on this website, including articles, guides, educational materials, graphics, descriptions, and other information, is provided for general informational and educational purposes.

We make reasonable efforts to keep website content accurate and current, but we do not warrant that all information will always be complete, accurate, current, or applicable to your circumstances.

Tax laws, accounting standards, cryptocurrency regulations, and industry practices can change rapidly. Content published on this website may therefore become outdated without notice.

You should not rely solely on website content when making tax, accounting, investment, legal, or business decisions.

13. Intellectual Property

Unless otherwise stated, the website and its content, including text, graphics, logos, branding, design elements, original materials, and other content, are owned by or licensed to Bitcounts and are protected by applicable intellectual property laws.

You may access and use the website for lawful personal or business purposes.

You may not, without our prior written permission:

• Copy or reproduce substantial portions of the website
• Republish our content for commercial purposes
• Modify or create derivative works from our proprietary materials
• Use our trademarks or branding in a misleading manner
• Scrape, systematically download, or commercially exploit website content
• Represent Bitcounts content as your own

Client work products are governed by the applicable engagement agreement. Unless otherwise agreed in writing, ownership and permitted use of client deliverables will be determined by that agreement.

14. Prohibited Use

You agree not to use the website:

• For any unlawful purpose
• To interfere with or disrupt the operation of the website
• To attempt unauthorized access to our systems or accounts
• To introduce malware, viruses, or other harmful code
• To impersonate Bitcounts or another person
• To collect information from the website through unauthorized automated means
• To engage in activity that could damage, disable, overburden, or impair the website or our systems

15. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.

Bitcounts makes no warranties, express or implied, regarding:

• The availability or uninterrupted operation of the website
• The accuracy or completeness of website content
• The suitability of website content for a particular purpose
• The absence of errors, viruses, or other harmful components
• The outcome of any tax filing, audit, examination, regulatory review, or other proceeding

Professional services are subject to the terms, limitations, assumptions, and responsibilities established in the applicable engagement agreement.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Bitcounts will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to your use of the website or services, including loss of profits, business interruption, loss of data, or loss of digital assets.

Any liability arising from a specific professional engagement will be subject to the applicable engagement agreement and applicable law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

17. No Guarantee of Tax or Regulatory Outcome

Bitcounts does not guarantee that any tax authority, regulator, auditor, or other governmental body will accept a particular accounting treatment, tax position, classification, valuation, or reporting methodology.

Our work is based on the information available to us, the scope of the engagement, applicable professional standards, and the laws and guidance reasonably applicable to the engagement at the time the work is performed.

Clients remain responsible for reviewing their completed tax filings and other reports before submission unless the applicable engagement agreement expressly provides otherwise.

18. Suspension or Termination of Services

A professional services engagement may be suspended or terminated in accordance with the applicable engagement agreement.

Bitcounts may decline, suspend, or terminate services where, among other circumstances:

• Required information is not provided
• Information provided cannot reasonably be verified
• Continued work would create a legal, regulatory, ethical, or professional conflict
• Invoices remain unpaid
• The client requests services outside the agreed scope
• Continuing the engagement would otherwise be inappropriate or impractical

Termination of an engagement does not eliminate payment obligations for services already performed or expenses properly incurred.

19. External Links

Our website may contain links to websites or resources operated by third parties.

These links are provided for convenience or informational purposes. Bitcounts does not necessarily endorse or control third-party websites and is not responsible for their content, availability, security, or privacy practices.

You access third-party websites at your own risk and should review their applicable terms and privacy policies.

20. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices, technology, legal requirements, or other circumstances.

When we update these Terms, we will revise the “Last updated” date at the top of this page.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

21. Governing Law

These Terms will be governed by the applicable laws specified in the relevant client engagement agreement.

For website-related matters where no separate agreement applies, the governing law and jurisdiction will be determined in accordance with applicable law.

Nothing in these Terms is intended to deprive a consumer or other user of mandatory rights or protections available under the laws of their jurisdiction.

22. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

23. Entire Agreement

These Terms, together with any applicable policies referenced on this website and any separate engagement agreement governing professional services, constitute the applicable agreement regarding the matters addressed herein.

A specific client engagement agreement may contain additional or different terms that control the professional relationship with that client.

24. Contact Us

If you have questions about these Terms of Service, please contact us:

Bitcounts Inc.
Email: hello@bitcounts.org
Website: bitcounts.org